Forgot Password

What to do when you forget your password

In the event you have forgotten your password, follow these simple steps.

  • Go to log into your account.
  • Under credential fields, click on 'Forgot password?'.

  • Enter your email address and click on the 'Reset Password'. An email will be sent to you with a link to reset your password.

Note: The email to reset your password will expire 24 hours after it is sent so it is important that you click the link in the email as soon as it arrives in your inbox. If the link expires, you will need to start the process again.

  • Click on the link inside of email and enter your new password.


  • Enter your new password. Your new password must be at least 8 characters. Be sure to use a combination of letters, numbers, and symbols.
  • Enter your new password again in the second box to confirm that you typed it correctly. 
  • Click the 'Save new password' button to confirm.


Your password has now been reset.


To read more, check out our 'Change email address' article.
    • Related Articles

    • Change or reset password

      If you are having trouble logging in, have forgotten your password, or would like to update your current password, please refer the following steps. Change your current password Log into your account Click the 'Account' tab on the left-hand panel. ...
    • Change email address

      To edit or change your account's email address follow the instructions below. Note: Changing the email address will change where you receive your daily emails as well as your login credentials. DESKTOP Log into your account. Click 'Account' on the ...
    • Signing up for The BLESS App

      You can sign up for the BLESS App one of two ways: 1) By signing up on our mobile app 2) By signing up on our website Both processes will be listed below, so find the one that works best for you and follow along! Signing up on our mobile app 1) Go to ...
    • Change or reset your password - Video Tutorial

    • Viewing and downloading your weekly New Movers

      NOTE: The information in this article applies to organizations (churches or network ministries) with an active New Mover subscription. The New Movers subscription gives your organization a weekly list of up to 25 people who recently moved into your ...